Brochure

THE RELIABILITY


The experience of a group that has been operating for 60 years in the handling field, providing ground services to more than 100 airline companies in various airports testifies the reliability and professionalism of the organization.

Check-In, Boarding, Special Assistance, Lost & Found Reservations and Ticketing PRM handling for Airport Authorities
Full Ramp Handling Equipment fleet to serve all aircraft types Air Conditioned Buses
All services related to Weight & Balance
Turnaround Coordination Aircraft Movement All Cargo, Mail and special Cargo handling including Automated Customs Documentation
Warehousing and full cargo operations are provided in NAP Enterprise Ground Handling operative system
(eGHos, developed by GH Italia IT&T Dept.), continuous modernizing of GSE, constant investment in technological innovation
ISAGO certification Group Safety Management System Group Quality Management Environmental Policy

THE TEAM

Investment in people is a fundamental value in GH ITALIA, because the spirit of service and individual professionalism are the foundations for guaranteeing service quality.
Each employee is recruited and trained to be prepared for the continuous challenge of service quality.
Performance Management System applied to all areas of the organization as a base for the evaluation of individual performance.
Dedicated Account Managers to adapt the services to customers’ product requirements.
Customized Monthly Reports to ensure the product is always optimized.
GH Italia constantly invests in professional training based on:
- in house training
- training programs designed according to customer needs and IATA requirements
- Management courses
- Job Rotation inside the company and across the different stations of the network is used by GH ITALIA as a tool for improving skills and flexibility and for preparing future managers within the organization

THE NETWORK

GH ITALIA operates at different airports and this represents a benefit for customers who can rely on a single supplier for uniformity, both in quality of service and in contractual conditions.

    Italy
  • Naples - NAP
  • Palermo - PMO
  • Venice - VCE
  • Verona - VRN
  • Bologna - BLQ
  • Catania - CTA
  • Bari - BRI
  • Brindisi - BDS
  • Cagliari - CAG
  • Roma Fiumicino - FCO (Aircraft Cleaning)
  • UK
  • London Heathrow - LHR

Total Income (€) (150 M Euros)

Total Employees FTE 2700

Airlines Assisted more than 100

Turnaround Handled 200.000